Privacy Policy
The Privacy Policy for the Willira Heating, Cooling & Electrical website specifically mentions that we are consistently and continually working towards safeguarding the privacy of every individual visiting our website. In case of any problem, query & question, we would request you to contact us through info@williraheating.com.au and wewould beglad to assist you whenever required.
This privacy policy talks about all personal data we collect at the time you visit our
website further we bring to your notice where we will be storing the collected data
for what usage we will bring this data and what would be the timespan to which
the collected data would be in our possession.
Willira works online through a website which one could be able to access through https://williraheatingandcooling.com.au/
This policy should be considered binding upon all the users who are visiting or
accessing Willira’s website; It is presumed that once you have confirmed the policy
then you have read this policy, understood it clearly, and accept as well that Willira
will be using the data as mentioned in these policies. In case you don’t comply
with these policies or don’t want to continue then at any time you can leave this
website. Our policy provides the user with all the information about how we collect
the data, how we will use and where we will save the data, and with whom we will
share the data we follow, accept, and respect Australian Privacy Principles
(APPs) mentioned under the Privacy Act 1988 (the Privacy Act) and the National
Privacy Principles which form part of the Privacy Act.
1. Principles of Data Protection:
We are committed to protecting your data and, the confidentiality of the data
provided and we process all your data lawfully and transparently further we will
never store data that is not of use to us.
2. Data That Is Been Collected and Gathered
To maintain and work on the website, we are required to collect the following
information:
Wewill collect your email ID, Name, Residential Address, and contact number at
the time you wish to visit our website or are willing to gather any information or
availing our services.
Weusually collect the data to mark the delivery of any services you are willing to
avail.
In case we receive any call or email from you regarding any service or query then
weare required to collect information to provide better assistance. This data
could include your name, email address, and contact number, and in case of any
service-related issue, we could collect the technical information when required.
3. WhatWeDoWiththePersonal Data Provided/ Collected
The personal data we collect & use to provide you with the services may include
delivering the services, understanding your requirements, and providing you with
the best and available offers from time to time.
We further use the provided in evaluating and enhancing our customer experience
and develop ourselves in providing the best-required services.
Wefurther use the service to identify you as the potential customer to send across
any customized offer available and we always keep all the information
confidential.
4. With WhomWeSharetheCollected Data
With WhomWeSharetheCollected Data
The data we collect is shared with the person in our team for the delivery and
processing of the services you want to get delivered and we share the data with
the team to gather your reviews about the services delivered.
We will further retain your data for the stipulated period in our database which will
be automatically removed after that.
If you want to cancel the subscription of the services you are required to write to
us and after cancelation and delegation of the account, we can retain the data for
the period of one week from the date of deletion.
5. Amendments to the Terms of the Terms of the Policy
We will be amending/ changing the policies on a time-to-time basis and as per the
modifications. It should be expressly required by you to regularly check the policy
and it will be presumed in case of any changes you are aware of at the time of
accessing the website.
In case of any problems, quarry, or questions about the privacy policy feel free to reach out to us we will reply to your concern at an earliest. Email: info@williraheating.com.au
